I’m happy to hear that power cycling your TV had a positive result. To properly power cycle your TV, turn it off, then unplug it for several minutes.
Additionally, you can reset the remote control. To do this: remove the batteries from your remote, then place the remote button-side down on a firm surface like a table and rock it back and forth to press all of its buttons. Install a fresh set of batteries. In most cases, this will restore full functionality to any remote control.
|John|Social Media Specialist | Best Buy® Corporate
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