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Sky Help | Sky.com

Did you know that most issues can be solved online?

It’s the quickest and most convenient way to get help with all your Sky products – just select a category on this page and choose from the available options.

If your issue can’t be fixed online, our Help guides will direct you to the best contact option – Live Chat, Facebook Messenger, SMS, email or by phone.

We recommend using our online help first but if you’d still rather get in touch, call us on 0333 7591 018. We receive a lot of calls every day so call wait times will vary during busy periods and opening times will vary by department.

** Calls to Sky contact centres are free for Sky Talk customers. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, you’ll need to check your provider’s tariff guide as charges may apply.

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2 thoughts on “Sky Help | Sky.com”

  1. Gary Mclauchlan

    Hi i have recently upgraded my iPhone 8 to an iPhone 11.i have been paid the agreed amount for the old iPhone 8 .but I have checked my billing details for the next 4 months and I will still be paying for the old device. Will this be rectified after my next bill which will pay off the remaining balance of the old phone

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