• Sun. Nov 28th, 2021

Remote Support Software – Remote Administration

lanwo ayotunde


Jan 23, 2020

Sometimes getting to the root of an IT issue involves going right to the source.


Included within the solution is Dameware Mini Remote Control, which offers multi-platform remote access to Windows, Linux, and Mac OS X computers, laptops, and servers from a single admin console.

IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?


Initiate secure over-the-Internet remote connection with computers inside the LAN and over the internet.

IT admins have enough on their plates without having to make house calls for IT troubleshooting.


Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more.

As if IT issues weren’t bad enough, a total halt to productivity to resolve them might not be necessary with the right tools.


Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session.

IT admins are constantly on the go. Give them the tools they need to do their job effectively, no matter where they are.


Use the Dameware mobile app to remotely access network computers from mobile devices.

Wouldn’t it be nice to be able to control who has access and who does not, and help the CEO gain access when he forgets his password?


Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.

Knowing how a group of computers is configured, and what software is actually being employed, could help you get to the bottom of some of your most troubling questions.


Easily export AD properties, system configurations, and software information in .CSV or .XML formats.

Going through disparate systems to manage accounts can be a major burden.


Centrally manage your Dameware environment, user accounts and permissions, and simplify Dameware license management globally.

Whether your security protocols or compliance initiatives require it, keeping your remote support system secure is a must. There is simply too much to lose.


Enforce two-factor authentication in security sensitive environments using Smart Card logon and authentication.

Don’t let non-responsive machines keep you from resolving IT issues.


Remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake on LAN, and KVM support.


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